Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

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Delivery Time

We currently ship exclusively within Europe.

Estimated delivery time: 6–10 business days after your order has been processed and dispatched.

Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs procedures, weather conditions, or peak shipping periods.

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Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Please allow up to 48 hours for tracking updates to appear.

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Delays

While we strive to deliver all orders within the estimated timeframe, SkinMist cannot guarantee delivery dates and is not responsible for delays caused by shipping carriers or circumstances beyond our control.

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Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. SkinMist is not responsible for orders shipped to incorrectly entered addresses.

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Contact Us

If you have any questions regarding your order or delivery, please contact us at:

Email: nawfal3214@hotmail.com